Which methods help bring companies forward?
“It differs. Every issue requires a customized approach. It also depends on the phase in which the product currently is. Does the product need to be reliable, and do you already wish to anticipate during product development? If so, then we start off establishing product and reliability standards. The method applied during this phase is called Design for Reliability (DfR). Using a Failure Mode & Effect Analysis (FMEA), we identify failure risks and the effects associated.
It could just as well be that you have already developed a product that has not yet been delivered. Its reliability still needs to be proven. A client then often wishes for a test plan. We will identify the most important failure mechanisms prior to performing the test if this has not been done yet. This sometimes requires additional Reliability procedures.
Some organizations experience difficulty after launching a product. Understandably, they want to know how this could have happened and what they can do to solve the problem. Our approach is as follows: we first carry out an analysis to map out the severity and extent of the problem. If desired, we carry out an additional Root Cause Analysis through experimentation. This helps us determine the cause. As it could be either a quality or reliability issue, for example.”